Friday, November 16, 2007

Dear Jubilee Line,

I don't mind you having breakdowns on the service (well, obviously I do mind, but I accept it as a travelling hazard). But what does annoy me is when you don't have the usual frequency of trains running and still describe your service as 'good'. If your service was 'good', you'd have the usual trains every ninety seconds or so, rather than with a seven or eight minute gap as today. And to describe the next train as being four minutes away from the station for about five minutes? Why don't you admit it's nine minutes away?

A Passenger,
This morning.



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